About Ahoy Club Ahoy Club was founded in 2018 by the Malouf family from Sydney Australia, seasoned yacht owners and charterers who wanted to create a better way for people chartering and purchasing yachts, providing customers with an agent that truly understands their needs, add value beyond a pure transaction, and offer an unrivalled global presence. Now, coming on five years, with over 1000 charter contracts under our belt, 30 staff worldwide, a new Monaco office added in 2022 and the exceptional 73m Flagship Coral Ocean in our in-house fleet, we’re on a mission to redefine luxury & extend the Ahoy Club experience through our newly curated house of brands. From superyachts to private jets, opulent properties & events. We’re proudly uncovering the world of luxury for guests to enjoy globally. Ahoy Club was built on three key passions that we're excited to share with the world: excellent service, unrivalled experiences & a customer-centric approach.
Job Overview:
This is a full-time role working as a Charter Assistant working closely with the Charter Team in Golfe Juan and will assist on all projects, Retail and Charter Yacht Management, business development and marketing. The responsibilities below are not an exhaustive job list but present an idea of the type of tasks for which the Charter Assistant will be accountable.
Responsibilities:
Retail Charter
• Assist with preparation of yacht selections
• Preparation of multi yacht presentations
• Update CRM with client information and deal progression
• Record all enquiries
• Preparation of mailings to select clients
• Preparation and research for itineraries
• Assist Broker with client preferences and requirements
• Preparation and distribution of charter contracts
• Follow up of charter fees and payment schedules
• Assist in preparation of periodic reports
• Get familiar with charter contracts and VAT regulations
• Check that yacht information on the website is correct and up to date
• Record meeting notes
Charter Yacht Management:
• Update and maintenance of CA yacht information on file
• Ensure all yacht documentation and imagery is accurate, and up to date (e.g. Certs. Specs. Crew) and filed correctly
• Assist in preparation of periodic Owners reports and statistics
• Ensure information re CA yachts is well presented and accurate on all marketing platforms
• Provide a rapid and accurate response of availability to CA yacht charter enquiries
• Create high quality, accurate presentations for brokers
• Assist in the co-ordination of promotional events such as open days, fam trips and other events during yacht shows
• Get familiar with charter contracts terms and conditions and VAT regulations
Marketing
• Become familiar with the current market and competition
• Liaise with the marketing department to track marketing activity on yachts and clients, collate data for marketing reports and help provide analysis
• Assist in preparation of mailing and documentation when required
Business Development:
• Assist with research and analysis on prospective CA yachts
• Assist with KYC for all clients and owners
• Assist in preparing charter proposal presentations
• Follow trends in yacht design, amenities and cruising destinations
• Prepare and circulate client satisfaction questionnaire
General Administration:
• Effective database management
• Minute taking and distribution - Charter Marketing Team meetings
• Travel organization - Flights + Accommodation, etc
• Assist with any admin requests when required
What we’re looking for:
• Excellent communication skills
• English and French - Written and spoken – any additional languages a bonus
• Organised with attention to detail
• Team player
• Adaptable
• Trustworthy and reliable
• Eager to learn
• Focused & hard working
• Proficient computer skills (i.e. Microsoft Office, Excel, CRM, Adobe, some design software, Internet and social media).
• Ability to work autonomously
• Willing to travel as required
Life Onboard with Ahoy Club
1. Fresh Industry Perspective: Join a team that embraces innovative ideas and a forward-thinking approach to the yachting industry.
2. Exclusive Event Access: Attend our premium yacht events, extending invitations to clients for relationship-building and unforgettable experiences.
3. Family-Run Environment: Experience the supportive atmosphere of a family-run business, fostering a collaborative and close-knit work atmosphere.
4. Yacht Owner Insights: Gain unique insights from our experience as yacht owners, deepening your understanding of client needs and expectations.
5. Travel Opportunities: Enjoy the flexibility to travel between offices during peak months, broadening your professional and personal experiences.
6. Progression Opportunities: Thrive in a small and agile team, opening doors for rapid professional growth and development.
7. System Excellence Advantage: Benefit from our state-of-the-art systems, empowering you to excel in your role and gain exclusive access to industry intelligence not publicly available.
8. Comprehensive Support: Collaborate with our online marketing experts for high-quality lead generation, along with streamlined administrative tools and expert content support, enhancing your market reach, presentations and materials.
9. Exclusive Dealerships: Benefit from our exclusive dealerships for renowned brands like the Ferretti Group, Sunreef Yachts, and Technohull, providing unique lead opportunities and a competitive edge in the industry.
10. Everyday fun: be part of a workplace where fun isn’t a bonus – it’s a staple. Enjoy every day, with laughter and excitement woven into our office culture!
Our Values
Anticipate and deliver for the Customer – We know, understand and over-service our customers and employees
Honest Communication – Truthfully share information at the right time
Operate with Excellence - We roll up our sleeves and sweat the detail
Youthful curiosity & love of learning - We’re curious, we try new things and we fail fast
Commit to the CLUB – We collaborate, support and uplift each other. One team, one mission, one purpose
A role at Ahoy Club is more than just a job — it is an opportunity to shape the future of the yachting industry. We believe hard work really pays off, so if you are looking for challenge and have a drive for making change, this is the role for you! Join us in shaping the future of the yachting industry and creating unforgettable experiences for our clients.